Frequently Asked Questions

Many of our customers have specific questions about our professional cleaning services. Here are just a few of the frequently asked questions we hear at BioClean Company.

 

General Questions

We primarily serve the Greater Dublin Area, including all major industrial hubs such as Ballymount, Sandyford, Park West, and Dublin Airport Logistics Park. We are also available for large-scale projects in surrounding counties (Kildare, Wicklow, Meath) upon request.

Absolutely. We hold comprehensive Public Liability and Employer’s Liability insurance specifically tailored for the industrial sector. All our staff hold valid Safe Pass accreditation, and our operations are fully compliant with Irish Health and Safety Authority (HSA) guidelines.

We offer both. Many of our clients start with a One-Off Deep Clean to bring their facility up to standard, and then transition to a Scheduled Maintenance Contract (weekly or monthly) to keep it that way. We can tailor a package to suit your specific budget and needs.

Because every industrial site is different, we do not believe in "guesstimates." We provide a free, no-obligation site survey to assess the size of the area, the level of grime, and access requirements (e.g., high ceilings). This allows us to give you a transparent, fixed-price quote with no hidden fees.

In most cases, industrial cleaning is considered a maintenance and repair expense for your business, making it a fully deductible operating expense. We provide full VAT invoices for all work completed.

Scheduling & Logistics

Yes. We understand that you cannot afford to shut down your production line for cleaning. We operate 24/7, meaning we can schedule our teams for evenings, weekends, or bank holidays to ensure zero disruption to your daily operations.

For standard deep cleans, we usually require 3–5 working days' notice to arrange the crew and equipment. However, if you have an urgent requirement (such as an upcoming audit or a spill), please call us immediately, and we will do our best to accommodate an emergency call-out.

This depends entirely on the size of your facility and the scope of work. A standard warehouse floor might take one day, whereas a full high-level structural clean could take several shifts. We will provide a detailed time estimate in your proposal so you can plan your logistics accordingly.

No. Our teams are led by experienced site supervisors who manage the entire process. Once we have access to the building and have agreed on the scope of work, you can leave us to it. We will provide a handover report upon completion.

We pride ourselves on being flexible. If your production schedule changes, simply contact us at least 48 hours in advance, and we will move your slot to a more suitable time without penalty.

Technical & Cleaning Questions

Yes. Our enzyme-based bio-solutions are specifically engineered for heavy industry. They work at a molecular level to break down tough grease, oil, and carbon deposits just as effectively as harsh solvents, but without the toxic fumes or surface corrosion.

This is one of our specialities. Given Dublin’s humid climate, mould is a common issue. We do not just wash it off; we treat the surface with a fungicidal bio-barrier that kills the root spores and helps prevent regrowth, protecting your stock and building fabric.

Yes. Because our products are non-toxic and biodegradable, they are ideal for sensitive environments like food packaging or pharmaceutical storage. We ensure no harmful chemical residues are left behind, keeping you compliant with hygiene audits.

We use specialised high-reach equipment, including scissor lifts and cherry pickers (MEWPs), to access high-level beams, lighting, and ventilation pipes. Our staff are fully certified to operate this machinery safely at height.

Our industrial scrubbers use a "wash and recover" system that vacuums up the moisture as it cleans. This leaves floors touch-dry almost immediately and fully dry within minutes, minimizing slip hazards and allowing forklifts to return to the area very quickly.