BioClean Privacy Policy
Website Type: Business (Industrial Cleaning Services)
Effective From: 4th February 2026
Introduction
The BioClean website (“Website”) is managed by BioClean.
Contact us at:
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Email: info@biocleandublin.ie
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Phone: +353 85 735 7237
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Address: Apartment 217, The Crescent, Park West Pointe, Park West Business Park, Dublin 12, Ireland, D12 K205
Objective of Privacy Policy
This Privacy Policy aims to inform the users of our Website about:
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The types of personal information we collect;
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How we use the gathered data;
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Who has access to the data;
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Users’ rights regarding their data; and
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Our cookies policy.
This policy is in addition to the Website’s Terms and Conditions.
GDPR Compliance
For users from the European Union (EU), we are compliant with the General Data Protection Regulation (“GDPR”) (EU Regulation 2016/679). For users from the UK, we comply with the GDPR as integrated into the Data Protection Act 2018.
We have not appointed a Data Protection Officer (DPO) as our core activities do not require regular and systematic monitoring of data subjects on a large scale, nor do we process sensitive data on a large scale, in accordance with Article 37 of the GDPR.
User Consent
By using the Website, users consent to the terms outlined in this Privacy Policy. If the processing of personal data is based on user consent, users can withdraw this consent at any time. This does not affect any processing that took place before the withdrawal.
To withdraw consent, please email our data protection controller at info@biocleandublin.ie or use our contact form.
Legal Grounds for Processing
We collect and process data for users in the EU according to Article 6 of the GDPR. Our legal grounds for collecting and processing personal data are based on the user giving consent for processing their data for one or more specific purposes (e.g., requesting a quote or booking a service).
Information Collection
Automatically Collected Data During your visit to the Website, we may automatically store:
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IP address;
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Location;
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Links clicked;
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Content accessed.
Non-Automatically Collected Data We may also collect data explicitly provided by you through Contact Forms, Quote Requests, and Live Chats, including:
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Full name;
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Email address;
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Phone number;
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Company Name & Website;
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Service location details.
Advertising We may use Google PPC (Pay-Per-Click) Advertisement services to promote our services.
Use of Personal Data
Automatically Collected Data This data is used for:
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Analysing website traffic and performance;
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Improving our marketing campaigns;
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Delivering a better user experience on the site.
Non-Automatically Collected Data This data is used for:
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Responding to service enquiries and quote requests;
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Scheduling site surveys and cleaning operations;
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Customer support and account management.
Sharing Personal Data
Within the Organisation Data may be disclosed to members of our organisation (such as site supervisors or admin staff) who need access to fulfil the purposes mentioned in this Privacy Policy.
Other Disclosures Your data will not be sold or shared with third parties unless:
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Required by law;
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Necessary for legal proceedings;
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To protect our legal rights;
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In the event of a company sale, merger, or restructuring.
Please note, we are not responsible for the privacy practices of external websites linked from our Website.
Data Storage
Data is stored securely until its purpose is served (e.g., until the service enquiry is closed or the contract ends). If storage exceeds this period due to legal or tax requirements, users’ data will be protected accordingly.
Data Protection Measures
We employ premium hosting, antivirus, anti-spam protection, and SSL (Secure Socket Layer) certificates to encrypt data transmission. However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
User Rights
Under the GDPR, users have the following rights regarding their personal data:
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Right to be informed: You have the right to know how your data is used.
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Right of access: You can request a copy of the data we hold about you.
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Right to rectification: You can request that we correct inaccurate data.
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Right to erasure: You can request that we delete your data (“Right to be forgotten”).
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Right to restrict processing: You can limit how we use your data.
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Right to data portability: You can request to move your data to another service.
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Right to object: You can object to the processing of your data for marketing purposes.
Protection of Minors
We do not knowingly collect data from children under 16 years of age. Our services are strictly Business-to-Business (B2B) and industrial. If such data is inadvertently collected, it will be promptly deleted.